The objective of this qualification is to support a role in the workplace. This qualification is designed to allow taxi and private hire drivers to demonstrate their competencies. The units cover areas such as health and safety, customer service, transporting children, young people and individuals who require assistance, and processing fares.
It is advised that learners have a minimum of Level 1 in both literacy and numeracy, or a suitable equivalent, to undertake this qualification.
The qualification is approved for delivery to learners aged 18+.
In order to register for this qualification, learners must have a local council-issued taxi or private hire vehicle (PHV) licence.
How long will it take me to achieve this qualification?
The total qualification time for this qualification is 360 hours and of this 161 are recommended as guided learning hours.
How is the qualification assessed?
This qualification is assessed through the completion of a portfolio of evidence.
What next?
On successful completion of this qualification, learners may wish to continue their development by undertaking one of the following qualifications:
- Highfield Level 2 Award in Safeguarding and Protecting Children and Young People (RQF)
- Highfield Level 2 Award in Conflict Management (RQF)
- Highfield Level 2 Award in Customer Service (RQF)
